Insight Operations Manager

Salary: Up to £35,000 plus bonus and benefits
Location: Chancery Lane, Covent Garden, Farringdon, Holborn

Key Responsibilities:

• As Insight Operations Manager, you will ensure the timely delivery of high quality media analysis directly to stakeholders
• Overseeing the day to day operations of the organisations insight clients whilst coordinating the analyst Product Teams
• The Insight Operations Manager will act a contact for both clients and Production Teams, answering queries and offering support with data preparation, report production and deadlines
• Responsible for the ramp up of new client’s process, this will include report structure design, implementation and analyst training whilst directly liaising with clients
• Working with the Insight Lead Team, you will keep the, informed of progress and information in relation to the successful creation of reports and implementation of new client frameworks.
• The Insight Operations Manager will attend meetings and calls where insights are presented to clients to deliver knowledge and understanding of client reports and client needs
• Training and feedback sessions for production teams whilst supporting tenders and pitches as and when required

Key Skills:

• As the Insight Operations Manager, you will ideally need experience in a similar Insight media Reporting or Media Analysis role, alternatively, 2-3 years Project Management experience in a similar media environment
• The ability to demonstrate a track record in retaining & growing a customer base in both volume and value
• Prior experience in setting up and onboarding new clients is essential for the role of Insight Operations Manager
• An analytical thinker with strong people and supplier management skills.
• Strong verbal and written communication skills and excellent organisational skills
• The Insight Operations Manager must be comfortable in aggregating data from multiple sources in order to deliver meaningful

If you feel you have the right skills and experience for the Insight Operations Manager position, please contact Evolve Recruitment, Kingston upon Thames today for more details.

Submit a CV